Privacy policy

Introduction

For the purposes of this policy, any reference to “we”, “our”, or “us” means Littlehampton Town Council.

Littlehampton Town Council is committed to protecting your privacy and handling your personal information in a fair, lawful, and transparent way. This policy explains how we collect, use, store, and protect personal information when you use our website.

We comply with the requirements of:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)

If you have any questions about this policy or do not agree with it, please contact us at:
visitla@littlehamptontc.gov.uk before using the website.

By using our website, you agree that the privacy policy current at the time of use applies to any information you provide.

What Information We Collect

We may collect the following personal information when you interact with our website:

  • Name
  • Postal address
  • Email address
  • Telephone number
  • Information submitted through contact forms or enquiries
  • Technical information such as IP address, browser type, and website usage data (via cookies)

How We Use Your Information

We only process personal data when we have a lawful basis to do so. We use the information you provide for the following purposes:

  • Internal record keeping
  • Responding to your enquiries and corresponding with you
  • Improving our website and services
  • Monitoring website traffic and usage
  • Registering you for website features where applicable
  • Contacting you for optional surveys or research
  • Sending you email newsletters or marketing (only where consent has been given)
Email Marketing

If you subscribe to newsletters or updates, we will ask for your explicit consent before sending marketing emails.

You can withdraw your consent at any time by emailing: visitla@littlehamptontc.gov.uk.

We use Mailchimp as our email marketing provider. Your information is stored securely on Mailchimp servers and processed in accordance with their current privacy policy. Mailchimp does not sell or misuse subscriber lists. Only authorised personnel can access distribution lists.

Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion (“right to be forgotten”) in certain circumstances
  • Object to or restrict processing
  • Withdraw consent for email marketing at any time
  • Request a copy of your data in a portable format
  • Complain to the ICO if you are unhappy with how your data is handled

You may request a copy of the personal information we hold about you free of charge (unless the request is excessive or repetitive).

To make a request, contact: visitla@littlehamptontc.gov.uk.

Security

We are committed to keeping your information secure. We use appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or loss.

However, no internet transmission is completely secure. You send information at your own risk.

Links to Other Websites

Our website may contain links to thirdparty websites. These are provided for your convenience. We do not endorse or have control over external sites, and we are not responsible for their content or privacy practices.

If you link to our website, you must ensure:

  • You do not imply endorsement without written permission
  • You do not misrepresent your relationship with us
  • Your website does not contain offensive, unlawful, or infringing content
Cookies

Cookies are small files stored on your device to help us improve your browsing experience.

We use cookies to:

  • Recognise when you return to the website
  • Analyse site usage
  • Remember your preferences
  • Support functionality such as login features

You can disable cookies at any time via your browser settings. Disabling cookies may affect website functionality.

For guidance on managing cookies, visit: www.allaboutcookies.org/manage-cookies.

We do not use cookie information for direct marketing without your consent.

Updates to This Policy

We may update this privacy policy from time to time. Any changes will be published on the website, and continued use of the site indicates acceptance of the updated policy.